About Us
Founded in 2017, the Customer Experience Group is the alliance of three leading agencies Albatross CX, Wisely Insights and FACE2FACE, offering together solutions that impact performance and elevate customer experience of luxury and premium brands.
The Customer Experience Group partners with more than 180 premium and luxury brands globally. We help them transition from a transactional model towards a personalized relationship and emotional model through research, consultancy, experience feedback, training, and coaching.
We operate in more than 70 countries through our 10 international offices. Learn more about Customer Experience Group by visiting. www.customerexperiencegroup.com
Press releases
Customer Experience Group Announces New Advisory Board Appointments
Paris, April 4, 2021 – The Customer Experience Group (CXG), a company dedicated to enhancing and transforming the customer experience of... read more
14.04.2021 • By The Customer Experience Group